Frequently Asked Questions
Everything you need to know about your SLAM gear and orders.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Please note that limited edition drops and pre-order items may have specific shipping timelines listed on their product pages.
What is your return policy on apparel and magazines?
We accept returns on unworn, unwashed apparel within 30 days of delivery. However, all magazine sales, including special issues and back issues, are final sale and cannot be returned.
Do you ship SLAM merchandise internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and the weight of your order.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are the jerseys and hoodies true to size?
Our apparel generally follows standard athletic sizing. We provide a detailed size chart on every product page to help you find the perfect fit before purchasing.
What payment methods do you accept?
The Official SLAM Store accepts all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay.